Trust & Safety
Your safety drives everything we do
From the moment you request a ride to the moment you arrive, every part of the YongeRide experience is built with your safety in mind.
For Riders
Feel safe every ride
Driver Verification
Every YongeRide driver passes a comprehensive background check and vehicle inspection before they can accept their first ride.
Real-time Trip Monitoring
Every trip is GPS-tracked from start to finish. Our systems monitor for route deviations and unexpected stops.
Trip Sharing
Share your live trip details — including your driver's info, route, and ETA — with anyone you trust, right from the app.
In-App Emergency
Quick access to emergency services directly from the app, with your trip details automatically shared with responders.
For Drivers
We've got your back too
Rider Accountability
All riders are verified with a valid account. Both parties can rate each trip, maintaining a respectful community.
24/7 Support
Access driver support any time, in your preferred language. We're here when you need us.
Trip Insurance
Every trip on YongeRide is covered, giving you peace of mind while you're on the road.
Transparent Policies
Clear guidelines for both riders and drivers. No ambiguity, no surprises.
Our Standards
The YongeRide safety standard
We hold ourselves to the highest safety standards in the industry. Every policy, every feature, and every decision is made with rider and driver safety as the top priority.
Join the YongeRide Waitlist
We're launching soon in Toronto. Be the first to know when the app goes live.